Terms of Use
Privacy Policies
Terms of Use
General
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Modified Terms
simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. Why do we use it? It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).
Privacy Policies
COBENA Client Privacy Policy

This Privacy Policy document is meant to help you understand what data we collect, why we
collect it, what we do with it, and the choices we offer in accessing and updating information.
If you have questions, please contact us at info@cobenagroup.com.

Information we collect

We collect information about the users of our Services to enable us to provide the features of
the services articulated in the contract you entered with us.

We collect the following information:

- Information you give us. When you avail of our Services, we require the designated users
to provide us with personal information such as name, email address, and contact
number to store with your COBENA Services Account.

- Information we get from your use of our Services. We collect information about the
Services you use and how you use them. This information includes:

  • - Location information. We may collect and store information (including personal
    information) locally on your device using mechanisms such as browser web
    storage (including HTML 5) and application data caches.

  • Cookies and similar technologies. We use various technologies to collect and
    store information when you use a COBENA Service and this may include using
    cookies or similar technologies to identify your browser or device.

How we use information we collect

    We use the information we collect from all of our Services to provide, maintain, protect, and
    improve them, to develop new ones, and to protect COBENA and our clients. We also use this
    information to offer you customized content such as data layers relevant to our client’s
    business.

    If you have a COBENA Services Account, we may display your profile name, profile photo, and
    actions you take on COBENA Services connected to your COBENA Services Account.

    When you contact COBENA, we keep a record of your communication to help solve any issues
    you might be facing. We may use your email address to inform you about our services, such as
    letting you know about upcoming changes or improvements.

    We will ask for your consent before using information for a purpose other than those that are
    set out in this Privacy Policy.

    COBENA processes personal information on our servers, which may not only be located in the
    Philippines. We may process your personal information on a server located outside the country
    where you live.

    Accessing and updating your personal information

    We aim to provide you with access to your personal information in the Services you subscribe
    to. Unless we have to keep that information for legitimate business or legal purposes, if that
    information is wrong, we strive to give you ways to update it quickly or delete it.

    When updating your personal information, we may ask you to verify your identity before we can
    act on your request.

    We may reject requests that are unreasonably repetitive, require disproportionate technical
    effort (for example, developing a new system or fundamentally changing an existing practice),
    risk the privacy of others, or would be extremely impractical (for instance, requests concerning
    information residing on backup systems).

    Where we can provide information access and correction, we will do so for free, except where it
    would require a disproportionate effort. We aim to maintain our Services in a manner that
    protects information from accidental or malicious destruction. Because of this, after you delete
    information from our Services, we may not immediately delete residual copies from our active
    servers.

    Information we share

    We do not share personal information with companies, organizations and individuals outside of
    COBENA unless one of the following circumstances applies:

    • - With your consent. We will share personal information with companies, organizations or
      individuals outside of COBENA when we have your consent to do so.
    • - For external processing. We may provide personal information to our affiliates or other
      trusted businesses or persons to process it for us, based on our instructions and in
      compliance with our Privacy Policy, appropriate confidentiality and security measures,
      and Data Privacy Act of 2012 of the Philippines.
    • For legal reasons. We will share personal information with companies, organizations or
      individuals outside of COBENA if we have a good-faith belief that access, use,
      preservation or disclosure of the information is reasonably necessary to:
    • - meet any applicable law, regulation, legal process or enforceable governmental
      request.
    • - enforce applicable Terms of Service, including investigation of potential
      violations.
    • - detect, prevent, or otherwise address fraud, security or technical issues.
    • - protect against harm to the rights, property or safety of COBENA, our users or the
      public as required or permitted by law.

    We may share non-personally identifiable information publicly. For example, we may share
    information publicly to show trends about the general use of our services.

    If COBENA is involved in a merger, acquisition or asset sale, we will continue to ensure the
    confidentiality of any personal information and give affected users notice before personal
    information is transferred or becomes subject to a different privacy policy

    Information security

    COBENA is an ISO 27001 certified company. We work hard to protect COBENA and our users
    from unauthorized access to or unauthorized alteration, disclosure or destruction of information
    we hold. In particular:

    - We encrypt our web-based services using SSL.

    - We review our information collection, storage and processing practices, including
    physical security measures, to guard against unauthorized access to systems.

    - We restrict access to personal information to COBENA employees, contractors and
    agents who need to know that information in order to process it for us, and who are
    subject to strict contractual confidentiality obligations and may be disciplined or
    terminated if they fail to meet these obligations.

    When this Privacy Policy applies

    Our Privacy Policy applies to all of the services offered by COBENA.

    Compliance and cooperation with regulatory authorities

    We regularly review our compliance with our Privacy Policy. When we receive formal written
    complaints, we will contact the person who made the complaint to follow up. We work with the
    appropriate regulatory authorities, including local data protection authorities, to resolve any
    complaints regarding the transfer of personal data that we cannot resolve with our users
    directly.

    Changes

    Our Privacy Policy may change from time to time. We will not reduce your rights under this
    Privacy Policy without your explicit consent. We will post any privacy policy changes on this
    page.